Refund Policy

Pakmen is a not-for-profit organization. Unlike municipal programs (e.g., Parks and Recreation), we must cover all our expenses and cannot operate at a loss.

We are committed to offering high-quality youth volleyball programs at affordable prices. To make this possible, families who register for a program share liability with the club and agree to the following refund terms and weather policy.

Term 1

If a participant is unable to attend one or more classes, no refunds, credits, or makeup classes will be offered.

Term 2

Withdrawals made up to one week before the program or event starts will receive a full refund minus a $25 administration fee. Withdrawals made after this date but before the program or event starts will receive a full refund minus a $50 administration fee.

Term 3

No refunds or credits will be issued once the program has started.

Term 4

If a school board cancels a permit due to weather or any reason beyond our control, the club will issue a credit for future use in any Pakmen program.

Weather Policy

All programs will run during the winter regardless of weather, unless a school board cancels the permit.

Pakmen Courts will remain open even in snowy conditions, and no refunds or credits will be issued for these days.

Note: Rep team athletes are subject to a separate refund and commitment policy outlined in the team contract / registration agreement.